Privacy Policy

Introduction

UltraVortex Flareon Architecture ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage our services, or interact with us in any way.

This policy applies to all services offered by UltraVortex Flareon Architecture, including Architectural Design, Interior Design, Project Management, Sustainability Consulting, 3D Visualization, and Building Code Compliance services.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number, mailing address)
• Professional information (company name, job title)
• Project requirements and preferences
• Financial information for billing purposes
• Communications you send to us

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and location data
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Device information

How We Use Your Information

We use the collected information for the following purposes:

• Providing architectural and design services
• Communicating with you about projects and services
• Processing payments and managing accounts
• Improving our website and services
• Sending marketing communications (with your consent)
• Complying with legal obligations
• Protecting our rights and preventing fraud

Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Payment processing
• Email communications
• Professional consulting services

Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission using SSL encryption
• Regular security assessments and updates
• Access controls and authentication procedures
• Employee training on data protection

Your Rights and Choices

Under Canadian privacy laws, you have the right to:

• Access your personal information we hold
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing
• File a complaint with privacy authorities

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie settings through your browser preferences.

Types of Cookies We Use:

• Essential cookies for website functionality
• Analytics cookies to understand site usage
• Marketing cookies for targeted advertising

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related information may be retained for a longer period as required by professional standards and legal requirements.

International Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.